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Water Damage Cleanup 101 | A First Time Customer's Guide

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To see flood water make its way into the home that you have worked hard to make your own can be one of the most difficult disasters to witness. Even after the waters have subsided, the sheer volume of damage is not just hard to witness, but is even difficult to assess without experience. Hiring a water damage cleanup crew to get rid of the mess that a flood has left behind is definitely well worth the cost. Here are a few of the most common questions concerning water damage cleanup that first time customers usually have about the process.

How soon should you call water damage contractors for help?

It is never too early to get professionals in your home to start removing water and damaged material. In fact, the sooner you can get the moisture and materials removed from your home, the quicker it can truly start to dry out. It is a good idea to contact a professional for help right after the water has subsided.

What materials will be removed during the cleanup process?

The end goal of water damage cleanup is to remove signs of moisture and damaged materials. You will likely see drywall taken out, carpet and flooring pulled up, and furniture that is saturated and you want removed discarded.

Will the water damage crew also handle repairs?

The primary focus of the water damage cleanup crew is to remove water and damaged materials from the home, and therefore, no repairs will typically be made. Before repairs can begin, specialized attention has to be paid to getting all water and remaining moisture removed. Otherwise, repairs that are made could end up with damage caused by excess moisture or mold.

How is the cost for cleanup calculated?

Every water damage cleanup company will have its own formula for determining pricing, but most do use similar ideas. The cost will be determined by the extent of the water damage in the house (how far the water spread, how much material will have to be removed, and the size of your home). Additionally, some companies charge a surcharge according to how many loads of material are removed from your house.

When it comes down to it, cleaning up a water damaged home is a feat that the average homeowner is not equipped to handle on their own. Talk openly with your chosen contractor about any questions or concerns you have about the process.


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